How do I sign up?

We keep your experience pretty simple. It takes less than 30 seconds to sign up! 

 

Step 1:  Sign up

Simply click on the "sign up" tab at the top right corner of your page to begin.

Step 2:  Verify Email 🖥

Once you have signed up, a box will appear "Account Verification". Select on "Email" and you should receive an email in your inbox or check your spam box. To verify your account,  please enter in the 4 digit code sent to the email address and click "Verify Me Now". (If you did not receive the email yet click "resend")

Step 3:  Info 🗒

Next is to fill in the required information about yourself for our counsellor.

Step 4:  Get Matched 🔅

Now that you have signed up, you’ll see on your dashboard that you have been matched with a counsellor. Note that the counsellor is selected based on your choice of topic and gender preference. To view your counsellor profile, click "View Full Profile" to obtain additional information about your counsellor.

Step 5:  Book 📆

You're ready to start your session! To book a video session you will need to purchase a session first. You may request a session based on your availability and our counsellors will respond very quickly within 24-48 hours to confirm your session.

Ready for change? 


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