5: How do you receive notifications?Last Updated: October 13, 2020
The Wellin5 platform currently communicates with counsellors and clients via email.
When will I receive email notifications?💁🏻♂️
When a client requests a session at a specific date and time
If there is any session requests, rescheduling requests or cancellations
What do I do when I receive a session request email notification? 📩
Login at wellin5.ca
Find the requested session in your upcoming appointment list
Date and time work with your schedule? Click 'Approve'
Need to reschedule? Click 'Reschedule' and provide 3 date/time options to your client.
If you reschedule, your client will either confirm or provide additional date/time options to you.
Finding that you're rescheduling often with a client? ↔️
Need to reschedule last minute or pass on a message to a client? 🕐