How do I join my video session?

Joining your online video session on the Wellin5 dashboard is simple and easy!

Watch the video or follow the instructions below: 

 

1. Make sure you are logged in 5-10 minutes before the start of your session.

If your session starts at 4pm, make sure you are logged in at 3:50pm or 3:55pm. 

 

2.  At your scheduled start time, a red 'Start Session' button will appear at the top of your dashboard. 

Click on your 'Start Session' button at the top of your dashboard to join your video session.

You can leave and rejoin your video session at any time during your session. Simply click on the 'end' button at the bottom of your screen to leave or click on 'Start Session' to rejoin. 

 

You do not need to download any software or an app to join your video session. All of your video counselling will take place on your Wellin5 client dashboard. Simply login and start session. 

 

Related articles: 

Technical Problems - what do I do?

 

Ready for to talk to your counsellor? 


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