When will I meet my counsellor?

When you sign up, you are instantly matched with a counsellor based on your immediate concerns and counsellor preferences.  

Once you are signed up, you can instantly πŸ’¬ request a video session by date and time. πŸ“†

⏰Your counsellor will respond within 1-2 business days (excluding holidays) if not sooner. Our counsellors typically respond within 2-8 hours.

To learn more about our counsellor check out these articles:

Who will be my counsellor?

Who are Wellin5 approved counsellors?

πŸ—’Take Note:

To learn more about our pricing check out these articles: 

How much does it cost?

Are Wellin5 services reimbursable with my employee benefits plan?

Are Wellin5 services deductible in my Canadian personal income tax filing?


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